Renewing Prescriptions and Acting on Behalf of Another

Renewing Prescriptions and Acting on Behalf of Another at Prisma Länsikeskus Pharmacy

We also offer a reminder service for prescription medications. 

If you have an electronic prescription that needs to be renewed, come to us. Our staff can request a prescription renewal on your behalf from your doctor, free of charge. Of course, you can also submit a renewal request yourself by either contacting your own health station or online at

In our pharmacy, you can also manage another person's medication matters. In this case, you must prove your right to act on their behalf, which you can do in two ways:

  • present the Kela card, patient instructions, printed summary of the person you are assisting,  or
  • create an Pharmacy Mandate at service – in this case, it is enough that you prove your own identity with a passport, ID card or driver's license. The authorization entitles you to renew another person’s prescriptions, pick up their medications, and review their Kela and prescription information. It is valid in all pharmacies in Finland. 

We also offer a medication reminder service. The service automatically sends you a text message/email when your medication is running out and it is time to get more. Ask for more information about the reminder service when dealing with your prescriptions. The service is free of charge.


Check the availability of your medication through the Medicine Search Service

Our pharmacy is part of the Medicine Search service. With it, you can check the stock status of the medication you need either with us or at another pharmacy of your choice. In addition to availability, Medicine Search also provides information about the exchangeability of the medication.

Explore the Medicine Search Service ›

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Sijainti Soita